GLAMP NUSA

Privacy & Cookies

How we handle personal information, booking enquiries and website cookies. Updated 13 November 2026.

Who handles your information

Glamp Nusa is part of INTANAH. For privacy questions, requests to access or correct information or to ask for deletion, please contact us through the Contact page.

What we collect

When you enquire or book, we may receive your name, contact details, dates, preferences, messages and reservation information. Depending on your cookie choices, our website may collect device and browser information, advertising click IDs (GCLID, GBRAID and WBRAID), referral sources and campaign parameters.

Why we use it

We process information to answer enquiries, administer reservations, deliver guest services, secure our website and, where permitted, measure our marketing performance. Our website, communications, CRM and booking services include Webflow, WhatsApp, ClickUp and Mews.

Google Ads and booking conversions

Where permitted, we may connect an advertising click ID and enquiry reference with a later confirmed booking, including confirmation time, currency and booking value. We may share relevant conversion information with Google to measure advertising results, including offline conversions. We do not need to submit the contents of your WhatsApp conversation. We will only share customer-provided identifiers such as email addresses or telephone numbers for Google matching where the applicable consent and legal requirements are satisfied.

Cookies and your choices

Essential storage supports the site and remembers your cookie preference. Optional analytics and advertising technologies may be used to measure visits, enquiries and advertising performance. You can accept or reject optional cookies using our banner and change your choice using the Cookie settings control below. Rejecting optional cookies does not stop you browsing or contacting us.

Who receives information

Information may be shared with providers supporting our website, communications, booking operations and measurement, including Webflow, WhatsApp (Meta), ClickUp, Mews and Google. Some providers may process information outside Indonesia subject to applicable safeguards.

Retention and your rights

We retain personal information only as long as reasonably necessary for guest service, legitimate records, security and legal obligations. Subject to applicable law, you may request access, correction, deletion, withdrawal of consent where relevant, or raise concerns through our Contact page.

Notice updates

We may revise this notice when our technology, practices or legal requirements change. The current version appears here.

Google Privacy Policy · Contact Glamp Nusa